CargoVanz ("we," "us," or "our") operates the cargovanz.com website and provides cargo van rental services in the Los Angeles area. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.
Information We Collect
We collect information you provide directly when you use our website or services:
- Contact and booking forms: name, email address, phone number, and company name.
- Payment information: credit card details collected at the time of your security deposit or rental payment. Payment data is processed by our third-party payment processor and is not stored on our servers.
- Browsing data: IP address, browser type, pages visited, and cookies used to understand how visitors interact with our site.
How We Use Your Information
We use the information we collect to:
- Process and manage your cargo van rental reservations.
- Respond to inquiries submitted through our contact and booking forms.
- Send booking confirmations, pickup reminders, and rental receipts.
- Improve our website, services, and customer experience.
Information Sharing
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We share your data only in the following circumstances:
- Payment processors: to securely process rental payments and security deposits.
- Insurance providers: when required in connection with a rental agreement or claim.
- Legal obligations: when required by law, court order, or governmental regulation.
Data Security
We take reasonable, industry-standard measures to protect your personal information from unauthorized access, alteration, or disclosure. Our website uses SSL encryption to secure data transmitted between your browser and our servers. All payment processing is handled through secure, PCI-compliant systems.
Cookies
Our website uses basic analytics cookies to help us understand how visitors use the site, including which pages are visited most frequently and how users navigate between pages. We do not use third-party advertising cookies or tracking pixels for ad targeting.
Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data, subject to legal retention requirements.
- Opt out of marketing communications at any time by contacting us or using the unsubscribe link in any email.
Contact Us
If you have questions about this Privacy Policy or want to exercise any of your data rights, please reach out:
Last Updated: March 2026